Use our Customer Agent, Ari, with select customers
Test Mode, previously Shadow Mode, lets you see how Ari, our Customer Agent, would reply to a thread without the reply reaching your customer. You can now turn Ari on for a specific set of live threads, manually or from a workflow, instead of your whole workspace at once. And when you add customers, you can start them in Test Mode and check Ari’s replies before they’re sent.
Designed, built and written by
Emanuel Danci
Software Engineer
