Note mentions
This week we have released the ability to mention other Plain users in notes.
Users who are mentioned will receive a notification through their normal channel for personal notifications (email or Slack). These notifications are on by default but can be configured at Settings → Personal notifications.
What's new
You now get a notification when someone leaves a note on a thread which is assigned to you
You can now manually set and update the company for a customer
Improvements
Instead of showing a user ID for email notifications about Slack messages we now display the Slack user name
We have improved the design of Slack message timeline entries
Bug Fixes
Addressed a bug in the customer card configuration UI that caused a validation error when attempting to use request headers
Resolved an issue causing emojis to appear in the incorrect order when searching in the emoji palette
Designed, built and written by
David Leyland
Engineering